This privacy statement applies to kurauinn.com owned and operated by Swiftlet Care Enterprise.
This privacy statement describes how we collect and use the personal information you provide on our web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We may amend this privacy statement from time to time, so visit this page regularly to keep abreast of the updates
The type of personal information we collect.
The types of personal information that we collect include: Your first name, last name, email address, phone number and home address; Credit card details (type of card, credit card number, name on card, expiration, and security code);
Guest stay information, including date of arrival and departure, special requests made, observations about your service preferences (including room preferences, facilities or any other services used);
Information you provide regarding your marketing preferences or in the course of participating in surveys, contests or promotional offers;
When you visit our website, even if you do not make a reservation, we may collect certain information, such as your IP address, which browser you’re using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you.
If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details.
When you make a reservation, our system registers through which means and from which websites you have made your reservation. If this data can identify you as a natural person, this data is considered personal information which is subject to this privacy statement.
You may always choose what personal information (if any) you wish to provide to us. If you choose not to provide certain details, however, some of your transactions with us may be impacted.
Why do we collect, use and share your personal information?
Reservations: we use your personal information to complete and administer your online reservation and to send you a confirmation email, a pre-arrival email and provide you with information about the area and our accommodation.
Customer service: we use your personal information to provide customer service.
Guest reviews: we may use your contact information to invite you by email to write a guest review after your stay. This can help other travelers to choose the accommodation that suits them best.
Marketing activities: we also use your information for marketing activities, as permitted by law. Other communications: there may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact information you share with us. There could be a number of reasons for this: We may need to respond to and handle requests you have made. If you have not finalized a reservation online, we may email you a reminder to continue with your reservation. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch.
When you use our services, we may send you a questionnaire or invite you to provide a review of your experience with our website. Comply with regulatory and legal obligations: we may use your personal information to comply with regulatory and legal obligations. Fraud detection and prevention: we may use your personal information for the detection and prevention of fraud and other illegal or unwanted activities.
Improving our services
Finally, we use your personal information for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online travel services.
Effective Date: 1 September 2017